Real humans on the other end. Pick the inbox that fits — it routes faster than a generic "contact us" form.
App not connecting? Server issues? Setup questions? This is the line. We try to respond within 24 hours on weekdays.
✉️ support@clownvpn.comFound a bug? Include: Android version, app version, what you did, what broke. Screenshots help. Crash IDs help even more.
✉️ bugs@clownvpn.comData subject requests, GDPR/CCPA inquiries, deletion requests. We respond within 30 days as required by law.
✉️ privacy@clownvpn.comSubpoenas, takedown notices, DMCA, court orders. Sent here for proper handling.
✉️ legal@clownvpn.comFound a vulnerability? Responsible disclosure here. We acknowledge within 48 hours and aim to fix critical issues within 7 days.
✉️ security@clownvpn.comMedia requests, partnership ideas, "we want to give you money to put a billboard up". The fun mailbox.
✉️ hello@clownvpn.comMost support questions are already answered. Check these first — you'll often save yourself a 24-hour wait:
We're a small team. Honest expectations:
| Inbox | First reply | Resolution target |
|---|---|---|
| support@ | ~24 hours (weekdays) | 72 hours |
| bugs@ | ~48 hours | Depends on severity |
| privacy@ | ~5 business days | 30 days (legal max) |
| security@ | ~48 hours | 7 days for critical |
| legal@ | ~5 business days | — |
| hello@ | Whenever we get to it | — |
ClownVPN, Inc.
[legal mailing address to be added]
Delaware, USA
For physical mail. We prefer email. Significantly faster.